An important ingredient for business success is to hire smart, confident, and assertive people. However, when you do, you’re sure to have conflict. It’s impossible to put a bunch of intelligent, self-assured people together without them bumping heads.
In fact, if there isn’t conflict, then something may be very wrong. Nothing creative ever happens in boring, placid environments. The trick is to help all those smart people navigate conflict effectively and positively.
In this briefing, we’ll look at:
What causes conflict?
Clashing Styles
Dealing with conflict
Strategies for senior teams
What causes conflict?
No two human beings — not even identical twins — are alike in every aspect. Our individual uniqueness, and inherent differences, mean that in relationships we bring different:
- Wants and needs
- Values and beliefs
- Assumptions and interpretations
- Degrees of knowledge and information
- Expectations and cultural norms
When smart people interact, they will have inevitable differences in opinions but…
